Frequently Asked Questions

Due to the pieces being handmade, the coloring and pattern placement could vary slightly from the product picture.

Yes, all our pieces are handmade, however the metal that the clay is inserted into is acquired from different vendors.

We do try to ship our orders within 3-5 business days of order placement as much as possible but we ask for a 2 week shipment time frame.

We offer complimentary Free Shipping in the United States.

Yes, we do ship international. Currently internationally shipping is available for Australia, Belgium, Brazil, Canada, France, Ireland, Isrel, Italy, Netherlands, New Zealand, Spain, Sweden, Switzerland, UAE & United Kingdom.. If we are not shipping to your country and you are interested in ordering from us please let us know at gigi@gigisingh.com

Flat Rate shipping charge of $15 is applied to all international orders.

Please note - Any taxes / duties due upon International delivery are the sole responsibility of the purchaser.

Please email us as soon as you receive your order and we will recommend the next steps.

We accept all major credit cards - VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, DINERS CLUB, JCB. Additionaly you can also pay via PAYPAL or redeem a GIGI SINGH GIFT CARD

We hope you enjoy your jewelry and take good care of your new piece(s) by following our jewelry care tips :

• Always remove your rings and fine jewelry before using any product that contains bleach.
• Please take off your jewelry during showering, sleeping or swimming.
• Store each piece of jewelry separately to prevent scratching.
• Put jewelry on last, after usage of lotions, hairsprays, make-up, etc.
• Store your jewelry in a cool, dry place. Keep your jewelry in an airtight container (a Ziploc bag works great!) as this will deter tarnishing.
• If you find your silver jewelry is tarnishing, you can use a jewelry polishing cloth.

No,we don't offer gift wrapping but your order will be nicely packaged with our logo on top of the box. If you are purchasing a gift, please add a note at the time of order placement and we will try our best to make the necessary arrangements.

GiGiSingh.com prices are subject to change without notice. You will be charged the price of the piece(s) you buy as they are listed on the day of purchase.

Please visit My Account page and click on My Orders section.

Absolutely. At GiGiSingh, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. Please check our return policy for instructions on how to return an order.

Yes, it is safe to order on GiGiSingh.com. Our entire site uses Secure Socket Layers (note the s at the end of http in the URL above for technical folks) - industry standard encryption technology - irrespective of whether you are just browsing or placing an order, please be rest assured your information is being treated in a highly secure manner.

At this time, we are only shipping within U.S.A.

Yes, you will be charged tax based on your state law requirements for all U.S. orders.